Privacy notice

Last updated: 15 November 2026

This notice explains how Franck Labs Ltd uses personal data when you visit fairleaf.co.uk or contact us about Fairleaf Disclosure.

It does not cover personal data inside a subject access request we handle for a client. For that data, our client is the controller and we act as their processor. Our client's own privacy notice applies, and we handle the data only under our written agreement with them.

Who we are

Franck Labs Ltd is the controller for the personal data described here. We are registered in England & Wales, company number 17544200, at 128 City Road, London EC1V 2NX. Our ICO registration number is ZC292546. Contact: hello@fairleaf.co.uk.

What we collect

• If you email us: your name, email address, job title and organisation, and anything you choose to include in your message.
• If we speak or meet: notes of what was discussed and any follow-up.
• When you visit the website: our website is hosted on Cloudflare Pages. Cloudflare may process technical data, such as your IP address, to deliver and secure the site.

Please do not send us real personal data from a subject access request by email.

Why we use it, and our lawful basis

We use this data to reply to your enquiry, send you an example pack, and follow up about our services. Our lawful basis is legitimate interests (Article 6(1)(f) UK GDPR): responding to business enquiries and developing business relationships. We have considered your interests and believe this use is reasonable and expected. If you ask us to stop contacting you, we will.

Who we share it with

We use Zoho Mail to send and receive email at hello@fairleaf.co.uk. Zoho acts as our processor and holds our email in its EU data centre. Cloudflare hosts our website and processes basic technical data, as described above. We do not sell your data.

How long we keep it

We keep enquiry emails and notes for up to 24 months after our last contact with you, unless you become a client, in which case contract records are kept for as long as the law requires.

Your rights

You have the right to ask for a copy of your data, to have it corrected or deleted, to restrict or object to our use of it, and to data portability where it applies. To use any of these rights, email hello@fairleaf.co.uk. We will respond within one month.

Complaints

Please contact us first and we will try to put things right. You can also complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk/make-a-complaint or on its helpline, 0303 123 1113.